04 · Case study
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ASOS ‘As Seen On U’ Brand and Campaign Concept

Rebuilding a fashion brand’s story around its customers, and turning the campaign idea into a product feature they could actually use.

  • Brand Strategy
  • Brand Guidelines
  • Audience Insights
  • Campaign Concept
  • Product Concept
  • Concept Visualisation
Role
Brand and campaign strategy
Team or context
Five-person collaborative university project
Year
2023
Project type
Brand Strategy and Product Concept
Campaign title slide introducing As Seen On U
The campaign: ‘As Seen On U’
01

Project overview

This project produced a brand guide and an accompanying campaign concept for ASOS, the online fashion retailer. The brief ran in two halves: articulate who the brand is and how it should look and sound, then propose a campaign idea that puts that positioning to work.

The campaign the team landed on, ‘As Seen On U’, is not an advertising flight. It is a product concept — an avatar feature inside the ASOS app — which made the brand argument something a customer could actually use.

Scope
Brand guide and campaign concept
Deliverables
Existence story, positioning, brand system, campaign concept and concept visuals
Brand archetype
Rebirth — brand personality: The Rebel
Context
Five-person team, DCM 1020 Digital Advertising, Branding and Campaigning

This was a five-person collaborative project (Hunter, Mardhiah, Fatin, Carmen and Lakshmi). I worked across the brand guide and the campaign concept; the existence story, positioning and the avatar feature were developed collectively.

Cover of the ASOS brand guidelines document created by the group
The brand guide produced by the team
02

A brand built on borrowed inspiration

ASOS began as ‘As Seen On Screen’, selling shoppers the clothes they had noticed on television and in film. That origin gives the brand a clear promise, but it points in one direction: inspiration flows from the screen to the customer.

The team’s reading of the brand was that its own story had moved on. The existence story is one of rebirth — a business that survived warehouse fires, losses and closures by committing to the internet and to a young, self-expressive audience. The strategic question was how a campaign could reflect that, rather than repeating the original premise.

Slide describing the ASOS existence story as a rebirth archetype, from its founding in 2000 through setbacks to its online focus
The existence story: rebirth
03

Brand foundations

Before any campaign work, the team set out what the brand stands for: a mission to empower people to express themselves through fashion, a vision of a fashion democracy, and values built on inclusivity, affordability and ethical practice.

The personality chosen to carry that was The Rebel — a brand that breaks from the status quo, encourages people to be confident in who they want to be, and gives them the means to invent a style that is their own.

Slide setting out the ASOS mission, vision, values, brand positioning statement and the Rebel brand personality
Mission, vision, values, positioning and personality
Slide describing the campaign aims alongside behavioural, demographic and psychographic audience insights
What the campaign is trying to achieve, and for whom
04

Audience

The campaign was aimed at consumers in their twenties, described across three lenses:

  • Behavioural— technology savvy, and active on smartphones and digital devices.
  • Demographic— 20-something youth consumers.
  • Psychographic— prioritises saving money, cares about the way they dress, and likes to try new things.

That last trait carried the most weight. An audience that wants to try new things but is careful with money has an obvious barrier: buying an unfamiliar style is a risk. The concept that followed was designed around removing that risk.

05

The brand system

The brand guide covered the components a team would need to produce consistent work: logo usage, typography, voice, colour, photographic direction and the tangible places the brand shows up.

Identity

Brand guide page showing the ASOS logo and its usage rules
Logo and logo usage
Brand guide page showing the Futura typeface family used across ASOS platforms
Typography — the Futura family
Brand guide page showing the black and white brand colour palette with Pantone, CMYK, RGB and hex values
Brand colours
Brand guide page showing the photographic direction across comfort, innovative and bold themes
Photographic direction: comfort, innovative, bold

Where the brand shows up

Brand guide page showing how bold colour blocks are used across the ASOS website and app
Website and app
Brand guide page showing the Instagram and Threads presence
Social media
Brand guide page showing ASOS packaging as the primary physical point of interaction with customers
Collaterals and packaging
06

The campaign: ‘As Seen On U’

‘As Seen On Screen’ implied that ordinary people could end up wearing the clothes they had seen on television. ‘As Seen On U’ inverts it: the customer becomes the fashion inspiration other people follow.

Encourage consumers in their twenties to step out of their comfort zone and take charge of finding their own style.

The emotional target was set as confident, empowered and unfettered — the feeling of turning an idea into something real and taking charge of how you dress.

Campaign title slide introducing As Seen On U
The campaign identity
07

The product concept

The big idea is an avatar game feature inside the ASOS app, where customers explore styles and dress an avatar in ASOS apparel without the cost or commitment of buying first.

How it would work

  • A customisable avatar — gender, body shape, facial features — where users set out their current style and what they want to try.
  • Avatar clothing suggested from those preferences, paired with the identical real-life products so a virtual outfit can be bought.
  • A social layer where users share outfits with one another and take inspiration from what others have put together.
  • Encouragement to post ‘As Seen On U’ outfits externally, turning customers into the campaign’s source of fashion inspiration.

The mechanic and the message line up: a brand whose personality is The Rebel gives people a low-risk place to break out of their own fashion habits, and the campaign promise is fulfilled by the product rather than described by an advert.

Slide describing the avatar game feature within the ASOS app, how it would work and the emotions the campaign aims to create
The big idea, how it would come to life, and the emotions it targets
08

Concept visualisation

To show what the feature might look like, the team generated concept imagery from prompts describing an ASOS mobile game where people customise and dress avatars in a rebel, fashion-led style.

These are AI-generated concept visuals produced for the presentation. They are not product screens, interface designs or anything ASOS has built.

AI-generated concept imagery visualising the avatar styling feature
Concept imagery generated for the presentation
AI-generated concept imagery shown alongside the prompt used to produce it
Concept imagery with the prompt used to generate it
09

Outcomes and impact

The project delivered a complete brand guide and a campaign concept that connects the brand’s positioning to a specific, buildable product feature. Its value is in the argument it makes: that a campaign for a self-expression brand is more convincing when the audience is given something to do than when they are given something to watch.

An academic project. ASOS did not commission, review, adopt or build any part of this work, and no performance results are claimed.